Refund Policy

Last updated: November 13, 2026

Refunds are available for eligible returned items after we receive and inspect the return, or for approved order issues such as confirmed damaged, defective, or incorrect items.

Refund Eligibility

• The item qualifies under our Return Policy
• The return request was submitted within 30 days after delivery
• The returned item is received and passes inspection
• The item was damaged, defective, incorrect, or affected by an issue confirmed by Maransy

Refund Timing

If your refund is approved after inspection, Maransy will process the refund within 3-10 business days after the return inspection is complete.

Approved refunds are generally issued to the original payment method.

Your bank, card issuer, PayPal, or other payment provider may require additional processing time before the refund appears in your account.

Shipping Charges

Return shipping costs are generally the customer's responsibility unless the issue is confirmed to have been caused by Maransy.

Original shipping charges are generally non-refundable unless required by applicable law or specifically approved by Maransy.

Late Or Missing Refunds

If your refund has been approved but has not appeared after the expected processing period, contact your bank, card issuer, PayPal, or payment provider first.

If you still need assistance, contact us at support@maransy.com.

No Unconditional Refund Promise

Submitting a refund request does not automatically guarantee approval.

Contact Us

Maransy
12540 SW Leveton Dr
Tualatin, OR 97062
United States

Email: support@maransy.com