Return Policy

Last updated: November 13, 2026

Maransy accepts eligible return requests within 30 days after delivery.

How To Request A Return

To request a return, contact us at support@maransy.com within 30 days after delivery.

Please include your order number, email address used at checkout, item you wish to return, reason for the return, and clear photos where applicable.

Please do not send an item back before contacting us.

Return Eligibility

• Unused and unworn, where applicable
• Unwashed, where applicable
• Undamaged
• In substantially the same condition in which it was received
• In its original packaging when reasonably possible
• Returned with sufficient order information

Items That May Not Be Eligible For Return

• Items with return requests submitted more than 30 days after delivery
• Items that have been used, worn, washed, altered, or damaged after delivery
• Items returned without prior approval
• Items returned without following our return instructions

Damaged, Defective, Or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us at support@maransy.com.

Please provide your order number and clear photos showing the issue.

If the issue is confirmed to have been caused by Maransy, we will provide an appropriate approved resolution.

Return Shipping Costs

Return shipping costs are generally the customer's responsibility unless the return is required because of a confirmed error caused by Maransy.

Cancellations

You may request cancellation within 2 hours after placing your order and before fulfillment begins.

Cancellation requests are not guaranteed.

Once processing, fulfillment, or shipment has begun, we may no longer be able to cancel or modify the order.

Contact Us

Maransy
12540 SW Leveton Dr
Tualatin, OR 97062
United States

Email: support@maransy.com